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KnowledgeShift

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In this program, we present content that appeals to executives who work in a variety of contact center operations.

On-Demand Episodes

KnowledgeShift

Nancy Munro & Allison Black from KnowledgeShift feature a different topic each week to discuss various tools and techniques used for corporate training and education projects. In this week's episode they discuss the pros and cons to... more
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KnowledgeShift

Nancy Munro & Allison Black from KnowledgeShift feature a different topic each week to discuss various tools and techniques used for corporate training and education projects. In this episode we are going to compare e-readers to... more
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KnowledgeShift

Nancy Munro & Allison Black from KnowledgeShift feature a different topic each week to discuss various tools and techniques used for corporate training and education projects. this week's episode will explore to cross the world of social... more
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KnowledgeShift

Nancy Munro & Allison Black from KnowledgeShift feature a different topic each week to discuss various tools and techniques used for corporate training and education projects. This week's show they will discuss how to create short... more
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KnowledgeShift

Nancy Munro & Allison Black from KnowledgeShift will be interviewing Alex Bratton CEO of Lextech and Lextech Labs a global services, where he leads the company in designing and developing mobile applications for the enterprise."
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KnowledgeShift

Nancy Munro & Allison Black from KnowledgeShift will be reviewing the highlights from all of the shows they covered this year, so if you missed out come join us for wrapping up 2011.
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KnowledgeShift

Nancy Munro & Allison Black from KnowledgeShift feature a different topic each week to discuss various tools and techniques used for corporate training and education projects.
Play Now
KnowledgeShift

Nancy Munro and Allison Black from KnowledgeShift will discuss the pros and cons to video conversion tools. Especially those that support html5
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KnowledgeShift

Nancy Munro & Allison Black from KnowledgeShift feature a different topic each week to discuss various tools and techniques used for corporate training and education projects.
Play Now
KnowledgeShift

Nancy Munro & Allison Black from KnowledgeShift feature a different topic each week to discuss various tools and techniques used for corporate training and education projects.
Play Now

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