Our Terms of Use and Privacy Policy have changed. We think you'll like them better this way.

Gaining Insights from Social Media: Are you really listening?

  • Broadcast in Business
MaritzCX

MaritzCX

×  

Follow This Show

If you liked this show, you should follow MaritzCX.
h:161219
s:1486566
archived
Play
  • Host
It is in vogue now for companies to have a social media presence. Twitter accounts, Facebook pages, blogs... there is a lot of information out there. Your customers are talking about you.. are you listening? Are you following up with them? In this broadcast, we will discuss the need for a social media presence in your VOC (Voice of Customer) program and we will show you ways to act on this data and "open your ears" to what they are saying.

Facebook comments

Available when logged-in to Facebook and if Targeting Cookies are enabled