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Eric Larson (CRKSN)

Customer Reference Knowledge Sharing Network


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The Customer Reference Knowledge Sharing (CRKSN) show is a collection online interviews for marketing professionals who work on customer references, customer evidence, customer testimonials. Share your ideas, ask questions, and network with other marketers. Look for us on Facebook, LinkedIn, and Twitter. Contact ericl@projectlineinc.com or NEW Co-DJ Lisa Hoesel on lhoesel@references-online.com to inquire about being a guest!

On-Demand Episodes

Darren is taking a bicycle trip to all 30 Major League Baseball stadiums in 1 season. We will ask him some questions about his journey, and how it relates to engagement.

Jim Golfinger knows most everything about CRM. And he is probably 1 connection removed from anything CRM related he doesn't know. He created and runs the SAP Customer Value Network (CVN), which is a customer... more

Kara is founder of the Worldwide Customer Reference Networking User Group with over 200 members. She is also an active member of the advisory board of the Customer Reference Forum. She has over 12 years experience in the... more

Claudia is a CRP Consultant with multiple years of experience in an international CRP setting and based in Europe. In the past, Claudia had worked in the CRP at SAS Institute, Hewlett-Packard and was lately also running the EMEA... more

Cynthia gave a fantastic presentation at the February 2010 Customer Reference Forum on Transforming the Customer Reference Experience. In this interview, I'll ask her to give an update on how she is using an online community to allow... more

Irene Yam is the Senior Marketing Manager, Global Customer Program for Riverbed Technology. At the 2010 Customer Reference Forum, she stood up and proclaimed that she was going to form a support group for Customer Reference... more

As President of Convince & Convert, Jason consults with corporations and public relations firms, helping them harness the awesome power of social media strategy. Jason spent 15 years running digital marketing agencies, and has... more

Veronica is the co-founder of Reading Social Media, a book club that is dedicated to connecting numerous authors of social media titles with readers in order to engage and inspire readers. The club facilitates discussions and professional... more

Chris Pirillo of Lockergnome and Gnomedex fame shares his blogging and vlogging history; keys to successful messaging using video and other mediums; and his predictions for innovative technology in 2010

Tune in and listen to Digital Evangelist Kevin Urie talk about his experience with social media and customer marketing with his clients at Seattle-based Destination Marketing. He will also share what he has learned from running the Seattle... more