Robin Lawton Linking Strategy Customers and Innovation To Your Success 9/21/2009

Host Name:	Steven Wilson
Show Name:	Robin Lawton: Linking Strategy, Customers and Innovation To Your Success
Date / Length:	9/21/2009 5:00 PM UTC - 1 hr
Description: h:18846 s:701197	Challenging times requires far more than making our processes simpler and less costly. Though important, process change may improve performance on only 1 of the 8 DIMENSIONS OF EXCELLENCE. Like tuning up one of your engine’s eight cylinders. Rob uses humor and participant interaction to provide insights into how we CAN get all eight cylinders working together. While making the whole experience much more friendly for customers and everyone involved. Join this very interactive conversation with Robin Lawton of International Management Technologies, Inc and call in with questions and comments. Visit www.imtC3.com for more information. expand

Tags:	customers innovation stragetic planning voice of the customer word formulas

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Robin Lawton: Linking Strategy, Customers and Innovation To Your Success