Business Strategy: What Customers Expect from You

What do customers today really want and expect from your business? Do you even know? 12,000 consumers from 12 countries around the world were polled and the poll began by asking them which brands they consider most authentic and why. An emerging trend took even greater shape that has great application to entrepreneurs and small-business owners, perhaps even more so than for big business. That is our focus on this edition of, “The Strategist Radio LIVE."