The art of booking! Naughty or nice?

Are your clients on your naughty or nice list? 

Do your clients show up for their appointments on time or do they fly in 15 minutes late and expect miracles? 

Are your customers so nice they call 48 hours in advance to reschedule or do they leave you wondering what to do for the next (vacant) hour? 

We are discussing the fine art of booking on this episode of Nail Talk Radio... learn how to handle no shows with an iron clad cancellation policy and how to deal with those pesky perpetually late people!