Jeff will share expert knowledge and first-hand experiences of customer service, customer experience, leadership development, and culture transformation to companies in all industries.
The Leadership Center is a resource for leading organizations interested in benchmarking many of the business practices that led to The Ritz-Carlton Hotel Company, L.L.C. becoming a two-time recipient of the Malcolm Baldrige National Quality Award.
customer service/experience training, leadership development, culture transformation advisors, executive education training, keynote speakers and presentations, courses and workshops, patient care and healthcare advisory services, employee engagement training
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