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Aligning Marketing and Customer Service--Secrets from Overstock.com

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IQPC NY

IQPC NY

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Stormy Simon, Sr. Vice President of Marketing and Customer Care for Overstock.com speaks to IQPC about influencing the customer experience throughout the entire lifecycle. Stormy will be keynoting IQPC's upcoming Call Center Summit taking place January 26-29, 2010 in Orlando, Fl.

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