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Chris Davies, managing director of Diageo Business Services, talks to us about managing global processes over a hybrid network, balancing the competing demands on shared service centres, and the challenges of delivering "next generation" Finance processes in this environment. Shared Services Week is May 24-27, Edinburgh.
Steve Nicholson is Project Director of the Mersey Gateway project. He speaks to IQPC about the development of the program, the biggest challenges to date from approval to funding, and how the project is structuring its tendering process. Bridges Europe 2010 takes place June 22-23 in Berlin. Visit www.bridgeseurope.com.
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My guest, Tripp Babbitt, is a long-time advocate of the work of the late Dr. W. Edwards Deming and created his company to help service organizations apply his philosophy. Tripp had been an executive for a Fortune 500 company and CIO in State government. He now spends his time working with service organizations in many industries including radio stations, engineering firms, information technology, government, telecoms, banking, and insurance.
In addition to his consulting practice, Tripp produces and hosts the Deming Institute podcast. He writes several articles and columns for IQPC and Quality Digest. He keynotes on the work of Dr. Deming and continual improvement.
He is also creator of the 95 Method. The 95 Method was created to assist service organizations build customer trust, improve morale and give management focus.
The 95 Method was inspired from the difficulty in US organizations’ adoption of Dr. Deming’s philosophy.
IQPC Australia hosts 'Biling and Metering for Revenue Assurance'. In our podcast with Nick Gilbertson, Revenue Manager, Simply Energy, we explore the main reasons for revenue loss for utility retailers. The interview will also discuss the innovative ways to detect and control metering fraud, and to reduce revenue leakage. At the conference in October, Nick will present on 'Setting up a revenue assurance framework in your business: A cutting edge approach from Simply Energy;. Visit www.iqpc.com/au/revassurance for more information.
IQPC Australia presents 'Fatigue Prevention & Management' - building on the prescriptive approach to fatigue management in critical workplaces. In our podcast with fatigue expert and conference chair, Dr Matthew Thomas, Senior Research Fellow - UniSa, will provide vital information in regards to fatigue management policy and practices to increase safety, productivity, and performance within your organisation. Listen Live, or visit www.fatigueprevention.com.au for more information.
IQPC interview with Morgan Jones, General Manager Master Black Belt South Pacific, BOC. This interview explores the barriers which exist for driving process excellence forward, and the role of change management within an organisation. Website: www.processexcellencesummit.com.au. Phone: 02 9229 1000
IQPC podcast with Tony Rofail, Director, WINDTECH. This interview will explore the facade innovations of the future, the global 'green trend', strategies to minimising costs, and achieving a balance between form and function. Click here for more. OR visit www.facadedesign.com.au 02 9229 1000
Welcome to the podcast for IQPC Australia's Piling & Deep Foundations. Joining us for this interview is Slav Tchepak, Chief Engineer, Vibropile. At the conference Slav will present his KEYNOTE ADDRESS: Bored Piling, Screw Piling, Precast Piling, CFA Piling: Outlining the Pro’s and Con’s of the Techniques. This will include a look at • Outlining which techniques are utilised more effectively • Highlighting which method should be applied to which project and how best to
employ it • Ensuring the design of the pile is able to assist during the installation process. Listen to our interview with Slav LIVE, visit www.pilingtechniques.com.au for our Melbourne event, or www.pilingnz.com.au, for our New Zealand event. Alternatively, call +61 2 9229 1000, to speak with Nigel, Will or Karvery in the IQPC enquiries team.
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