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In this month's Training Matters, Honey talks to Adelee Mirelez, Performance Improvement Consultant and Director of the Contact Center at Insperity. They discuss call center management and best practices. Adelee shares the secrets on finding the right call centers agents and providing amazing training to ensure they really excel. Learn how to stay on top of things when your call center agents have to deal with a high call and email volume and upset customers. Find out what essential tools you need to give your call center agents the ability to shine in their job.
in Self Help
Join us for mid week inspiration and information. Are praying without a mind to change? Also 'Motivational Moments with The SpiritualSoulga April LaLand Sentmanat. It will encourage and empower you for the rest of the week. LIVE each Weds 9:30-10:00AM On the dial on WIGO 1570 (ATL area). Online www.wigoam.com. On your mobile via the Free Tunein Radio app. Call in line is 404-361-1571
in Self Help
Join us for mid week inspiration and information. Are there signs we nearing the end of the world? Also 'Motivational Moments with The SpiritualSoulja April LaLand Sentmanat. It will encourage and empower you for the rest of the week.LIVE each Weds on the dial on WIGO 1570 (ATL area). Online www.wigoam.com. On your mobile via the Free Tunein Radio app. Call in line is 404-361-1571
How often have you wished you had that specific brochure, infographic or customer video testimonial, when talking with a prospect, but you did not have access to it real time?
4DSales has solved your problem.
Brian Carpenter, CEO of 4D Sales will share the issue he and his partners were trying to solve for salespeople.
4DSales provides the ability for sales professionals as well as owners and executives to present their products and services in the best light, and in a very engaging way no matter where they are. This means they are always ready to present their company and they can do so in an incredibly effective manner. It also transforms the standard sales calls into more in-depth and persuasive interactions. According to a study by the Wharton School of Business, 67% of buyers say that salespeople who present information visually are more persusaive. 4DSales is based on visual and interactive presentation.
Ms Elizabeth Sichinga is the President and CEO at African Global Super Center, and she joins us with a team of entrepreneurs from Zambia and within the United States to share the numerous events planned to mobilize the Diaspora community to highlight the numerous investment opportunities and partnerships. She will be joined by her team based in Zambia namely Alinani Mugala and Aaron Mwewa who will share on the opportunities in Central Africa and upcoming events. Reading, PA will also be host to Zambia's Ambassador to the US H.E. Palan Mulonda as he launches some programs.
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