52: How to Implement Change With Smooth Transitions

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In this episode, Brian Horgan, Project Director for United Illuminating, tells the story of the Central Facility project, which affected every employee in the company. By recruiting people throughout the organization to help ensure smooth transitions, the potentially disruptive project caused no service delays, came in under budget, and improved collaboration.
Tags:
change management
organization change
influence
leadership
project management
Broadcast in Business
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