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(323) 679-0913
Join myself and Seth Hall (Vice President Customer Service - Philadelphia Insurance Companies) on "Voice of the Customer Radio"
Interactive and knowledge filled discussion on:
The importance of developing a well-defined implementation strategy for the deployment of a Voice of the Customer Program. We’ll cover the potentially hidden challenges of implementing VOC Programs and mitigation tactics to ensure greater success.
Seth W. Hall
Vice President, Customer Service
Philadelphia Insurance Companies