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When you forget a name you avoid a conversation; WORSE, if you have someone by you, you avoid the introductions. Forgetting a name reduces your interaction with people, the very people you hope will do business with you, do more business with you, and refer business to you.
At the same time, remembering a name when you were not expected to brings a smile, and an instant feeling of connection. Strangers feel like friends and the relationships advance.
I watched my special guest, Matt DiMaio blow a 300+ audience away as he was able to recognize them immediately upon entering the room - even though they never officially met, then from the rear of the room to the front, name every member of the audience. No wonder EVERYBODY loves Matt!
Matt has been teaching audiences how to learn and how to remember for decades, and when it comes to setting your business apart from the tons of competition out there, this one trick of learning and remembering names may be the one thing that helps you earn and retain more customers this year.
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It's good to talk.