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Combining Machine Automation and Skilled US Workers: On Demand Ops

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Today Buyers Meeting Point welcomes Josh Boltuch as our guest.

Josh is the CEO of Fancy Hands, one of the largest virtual assistant services in the country. Individuals and businesses can instantly connect to a Fancy Hands assistant to fulfill all of their personal and professional to-dos. All the assistants are based in the US and available 24/7 via the web, iPhone and Android apps, SMS text, email or a phone call. Whether it's providing scalable, reliable and secure workforce solutions to Fortune 100 companies, or waiting on hold for an hour with the cable company, the Fancy Hands platform combines automation with amazing people to get the job done right. 

In this conversation we discuss:

  • The launch of On Demand Ops (ODO), the enterprise division of the Fancy Hands platform, which combines machine automation and skilled US workers
  • The consumerization of enterprise solutions, and how the original Fancy Hands B2C/B2B model led to an enterprise version
  • How objective-driving pricing can bring providers and consumers into alignment 
  • Application of the ODO platform to procurement

For anyone that is interested in learning more about ODO, including reading the case study, please visit their website.

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