Our Terms of Use and Privacy Policy have changed. We think you'll like them better this way.

The Future of VOC: Interview with Andrew McInnes

  • Broadcast in Business
  • 0 comments
Allegiance Radio

Allegiance Radio

×  

Follow This Show

If you liked this show, you should follow Allegiance Radio.
h:161219
s:3382063
archived

Join us as we chat with Andrew McInnes, former analyst with Forrester Research.  Andrew led Forrester's research and consulting on voice of the customer (VoC), voice of the employee (VoE), and customer journey mapping best practices. Established Forrester's research on the VoC technology market. Regularly spoke at industry events and contributed to industry publications, such as 1to1 Magazine, CRM Magazine, and Computerworld.

Comments

 comments