How to Be a Confident Communicator in the "Stickiest" of Situations.

What are the communication "must knows" for savvy leaders? Many smart, technically proficient people "shoot themselves in the foot" when it comes to the way they communicate with others and handle sticky "people situations." You can learn how to lead, model and create trust, as you handle workplace and personal communication with aplomb. Joan Curtis, Ed. D., a nationally known communications specialist who has worked with major corporations and colleges and universities throughout North America, shares some of the top tips from her most recent book, "Managing Sticky Situations at Work." Listen in as she and executive coach, Lisa Pasbjerg, discuss the specifics of what you really need to know to handle such situations with ease and confidence.