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Special Broadcast: Preparing For Cyber Monday; Driving Sales;

  Broadcast in Business

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Tony Ricciardi, Co-Founder of Listen Up Espanol, on why having the right language on your website and literature is so important. Amerian is an increasingly bilingual country...is it time to have bilinqual websites and pages?

Marla Kott of The Mighty Badge and YouWho Do-It-Yourself Name Badge Kits talks about the added benefits of identifying employees to customers. Should employees who meet the public have name tags? Does having a name tag increase positive customer service? Are shoppers likely to buy more? Find some answers here.

Bryan Shaw of 3dcart on Black Friday vs Cyber Monday...what is this all about....will more Americans shop online rather than stores this coming high holiday season. Stay tuned to hear the gory details.

Tags:
cyber Monday
customer service
Obamacare
personal service
employee badges
adding profits
small business
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