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Six-Step Strategy: Inspiring Customer Loyalty

  • Broadcast in Entrepreneur
The Strategist

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Only customers can determine what quality is. Therefore, the customer must be top priority. Reliable, loyal customers are the most important customers. Producing high-quality products ensures customer satisfaction. Continual improvement is the only way to keep customers satisfied and loyal. Therefore, organizations must have a customer focus.  That is our focus on this edition of, “The Strategist Radio LIVE."

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