I went to a bar to get some food and a beer. It took the waiter 8 minutes before he acknowledged my presence. It took even longer before he came back to take my order. It took even longer before he came to my table to see if everything was alright with my order or if I wanted another beer. There was nothing wrong with my food, in fact it was delicious as was the beer. But somehow, I didn't feel as if I were somebody important in the eyes of the waiter.
This Episode of Enrichment Radio will focus on Customer Service, and why it must be the number one product and service we provide our customers and vendors in our businesses.