Voice of the Customer Radio - Vendors Share Best Practices

Join us to hear three different industry vendors on the front-line of driving new services and efficiencies in the emerging customer response channels (i.e. social, web 2.0, mobile, video, etc.).  Must listen episode on the latest technology and service enhancements for Voice of the Customer Professionals.

Featured show guests include:

Salesforce.com (www.salesforce.com) - Fergus Griffin - VP Service Cloud Product Marketing

Verint (www.verint.com) - Greg Sherry - VP Marketing and Business Development

Avaya (www.avaya.com) - Molly True - Sales Enablement & Offer Manager