Bill Packard

The 80/20 prinicple has been around for decades, yet many small businesses don't use it to their benefit. Understanding the importance of the priniciple and using that in you business can be extreemly valuable. It's extremely valuable to... more

Many small business owners assume that they know why their Customers do business with them instead of their competition, but do they really know? There's a surefire way to find that out that I share with my coaching clients and... more

Your business culture or core value is the foundation for everything you do in your business. While it seems simple to create a core values statement, it takes some thought and a little help. In this episode, we'll go over the value of a culture... more

Thinking like a Customer is a guarantee for success in small business, or any business. Understanding what's important to your Customer makes delivering what they want as easy as pie. Actually easier, if you've ever tried to make... more