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Reference data management is moving from a collection of independent silos to fully architecture environments. During this move-over, architectural patterns are being deliberately imposed across environments and at the level of the... more
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With an over 150-year history and revenue exceeding $25 billion, Macy's is indisputably a retail empire. But over those years, customer service has changed. Management used to be in store dealing with customers everyday while now,... more
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Employee engagement and satisfaction is becoming ever more important as budgets tighten and staff may be asked to do more without seeing big pay increases. This means making sure personnel have a healthy work/life balance... more
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Steve Osburn, Deputy Department Head, Maintenance Engineering & Industrial Operations Department, NAVSEA, discusses proactive analysis and strategic decisions that can substantially lower program sustainment risks and costs. He... more
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Michael Chase, Executive Director, Human Capital, Defense Contract Management Agency, is trying to debunk the stigma that comes with the phrase "doing more with less." He believes that in this day and age, we have so much... more
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Peter Stringer, Director, Interactive Media, has helped the Boston Celtics basketball team grow its Facebook fanbase to nearly 5.6 million people. That's a lot of online fans. But how does he and the rest of the interactive team at the... more
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The US Nuclear Regulatory Commission (NRC), has been through a series of changes since its inception in 1974. Today the NRC is preparing to evaluate new applications for nuclear plants and in doing so, the organization must be sure to... more
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Congressman Randy Forbes has made the US defense budget one of his biggest priorities. As Chairman of the House Armed Services Readiness Subcommittee, Mr. Forbes wants to ensure that our men and women in uniform have the... more
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The U.S. Government Accountability Office (GAO) is often called the congressional watchdog. That's because the organization serves to investigate how the federal government spends taxpayer dollars. To successfully fulfill this... more
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Managing change within a large federal organization is a tough job - but a neccessary one. According to Ira Kitmacher, Manager of Culture Change and Senior Adviser at the US Federal Deposit Insurance Corporation (FDIC), it's... more
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