Ms. Coates is the President and Founder of Blue Silk Consulting, a Global Supply Chain firm. She has been helping companies with supply chain and field service strategies for more than 25 years. She is an Amazon.com Top Selling author with 3 books: “42 Rules for Sourcing and Manufacturing in China (2nd Edition): A Practical Handbook for Doing Business in China, “42 Rules for Superior Field Service,” and “Negotiation Blueprinting for Buyers.”
During her 25-year career in consulting and in industry, she was a Managing Director at SAP, Supply Chain Practice Leader at KPMG Peat Marwick and Answerthink Consulting, and Regional Manager at Hewlett-Packard. She has worked with over 80 clients worldwide, on supply chain strategies and tactics, including many field service process and technology improvement projects.
Ms. Coates earned an MBA from University of San Diego and a BS in Business from Arizona State University. She currently serves on the Board of Directors for the University of San Diego Supply Chain Management Institute.