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Influence Change at Work


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The position of internal change agent – wherever it falls in the organization – can be a tricky one. You are responsible for influencing the organization, usually without the direct authority to do so. This show explores the different ways to influence organizational change, from the point of view of someone who is not calling the shots. (Formerly The Change Agent's Dilemma show.)

On-Demand Episodes

Dot Olonovich, MBA student and change management researcher at Lehigh University, shares tips for how (and why) she transformed her life and organization by becoming a "secret change agent" at work.

This week's guest is Maria Gajewski of Changing River Consulting, whose expertise is nonprofit evaluation. She helps nonprofits assess whether or not their programs are making an impact. In this episode, Maria will share her process... more

On this show, host Heather Stagl welcomes guest Christian Kress, Six Sigma Master Black Belt at Lockheed Martin to discuss his 23 years as an internal change agent within the company.

It is widely cited that verbal communication makes up only 7% of a total message during a conversation. That is, 93% percent of the meaning within the conversation comes from outside the words that we use. These non-verbal... more

The Suggestion Guru Lara Fordis stops by The Change Agent's Dilemma to share a number of different tools you can use to collect employee feedback. She also shares factors to consider when selecting a feedback tool, and also talks about... more

Do you feel like you're pushing a boulder uphill when it comes to changing your organization? Ever wonder if you are using all the tools at your disposal to make change happen? This week, host Heather Stagl outlines Ten Essential Tools for... more

The Change Agent's Dilemma welcomes Dr. Janet Hecht, Managing Principal of Talent by Design Consulting and Ph.D. in Industrial/Organizational Psychology, to share her experience and expertise in designing performance management... more

Bestselling author of QBQ: The Question Behind the Question John G. Miller stops by The Change Agent's Dilemma to share the concept of personal accountability and how to make it a core value in your organization.

Employee surveys are useful tools for understanding the beliefs, attitudes and opinions of an organization as a whole. Surveys are commonly used in pursuit of change to discover and understand organizational culture, resistance, morale,... more

As a change agent, you work to create organizational alignment around your initiative to make sure everyone is moving in the same direction. In this episode, host Heather Stagl welcomes Jeff Lebow, P.E. of Alignment at Work, LLC to... more
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