Accelerating Growth Through Excellence in Customer Service

Aldonna shares some tips about capitalizing on the unique growth opportunities available during a recession. As a timely reminder that growth can happen even in the financial services sector, her expert guest is Ray David, the President of Point Bank. David shares why and how their 9 branch community bank in Denton County, Texas has repeatedly won prestigious customer service awards and their growth is accelerating while competitors have needed government bailouts, mergers, layoffs, or reduced services for customers.