SFM Ep13 - Using Toll Free Numbers To Increase Back-End Sales

In the final part of this 5-part series, I'll show you a very unique strategy for increasing back-end sales and expanding customer engagement with the addition of a simple toll-free number.

Transcript:

Hey everyone, welcome back. This is Jeremy Reeves and you’re listening to The Sales Funnel Mastery Podcast.

In this episode, this is part number 5 of my little series that I have going on, which is, How to Add Upsells Without Pissing Off Your Customers. This is an unconventional, little used way to add upsells to increase your back-end without using the typical upsell funnel that you usually see with businesses where you buy a product and they have an upsell right after that saying, “Hey, thanks for your order. Here’s another offer.”

Some people don’t like to do that which I recommend in every business. There are some industries that I’ve found where people are a little bit jaded with it and it doesn’t really convert as well as people would hope. If that’s the case for you, this is going to be really, really important for you. If you haven’t heard the first four episodes of this, I welcome you to go back a couple episodes.

The first series was How To Use Surveys And Buyer Auto-responders to Make More Sales Without Pissing Off Your Customers to kind of get in there and in a ninja-like fashion, basically, more subtlety sell your customers instead of doing it right off the bat, as soon as they order.

Number 2 was using re-targeting. When somebody buys, you put a re-targeting code on the thank you page and follow up with them with banners or Facebook and sell them some of your higher-end products.

Number 3 was using a direct mail stick letter, where you send them a direct mail letter, which thanks them for their purchase and offers them additional product and services.

Number 4, the last one was using a personal phone call or hiring someone to do some consultative selling to call your customers. It’s like the st