Quality Conversations - Aligning Tactics to Strategy: An interview with Steve Clapp

Developing a long-term strategy for your organization based on a complete analysis of capabilities, challenges, competition, and your target market is a proven way to create a roadmap for success. However, if you subsequently don’t follow the roadmap by taking tactical detours, you will waste resources and increase the risk of not arriving at your strategic goals. My discussion with Steve Clapp will help you see the importance of aligning quality improvement initiatives and projects to meet the objectives set forth in your organization’s strategy, and will give you a few pointers on how to do so.