Optimistic Diversity- Metrics

Optimistic Radio presents Dr. J. Scott Henderson as our facilitator for change in our hearts, minds and actions with topics of Optimism in Leadership, Strategy and Business.Join us this week as we look at how to measure the impact of diversity.According to a 1998 study by the Conference Board, the most common tools used for measuring diversity are:

• Equal Employment Opportunity and Affirmative Action metrics
• Employee attitude surveys
• Cultural audits
• Focus groups
• Customer surveys
• Management and employee evaluations
• Accountability and incentive assessments
• Training and education evaluations

We will discuss an integrated system of new metrics in six categories:

• Demographics
• Organization culture
• Accountability
• Productivity/profitability
• Benchmarking
• Programmatic measures