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Technology is seen as the “Holy Grail” for streamlining marketing functions. Not so fast… Although Marketing Ops professionals recognize technology as a means to automate time consuming processes and tasks crucial to running successful marketing programs, realistically it’s only part of the solution. Companies that have deployed technology without investing in a marketing operations function to optimize it have discovered this reality the hard way. So assuming your company has taken the critical first step of establishing a dedicated MO function, what does the team need to do to optimize technology to enable a more efficient and effective business?
Additional Resources:
Getting Over Shiny Objects: Marketing Automation & Beyond - http://mopartners.com/getting-over-shiny-objects-marketing-automation-beyond/
The Myth that Marketing Automation Reveals Buyers’ Journeys - http://mopartners.com/myth-marketing-automation-reveals-buyers-journeys/