Getting HR Transformation Right: The Vital Ingredients

Roy Cartwright, HR SS Manager at Caterpillar, outlines why Shares Services is such a central strategy for HR transformation in leading businesses today and discusses what stage Caterpillar is at in its current HR transformation. The interview then touches upon Talent Management and career paths, a key topic in HR transformation at the moment. Roy outlines the biggest challenge facing by the HR community with regard to staff retention and the simple steps he would suggest to companies who are facing this challenge. Finally, Roy talks about the importance of Transparency, which is often described as being a key factor in developing a solid career path and resulting in increased staff retention. Roy will be speaking on a panel session at the HR Transformation Forum, which will take place from 19th-20th October in London. More details about the agenda and how to book your place can be found on the event website at: www.sharedserviceshr.com or alternatively, call our enquiries team for details on 0800 652 2363.