Great Customer Service:Becoming A Courteous Customer

H. Gordon Selfridge who was a well known retailer coined the phrase, 'the customer is always right'.  This slogan is very popular and has been adopted by many managers but unfortunately it is not correct. The customer is not always right. Sometimes the customer can be wrong. Though the customer should be treated with the best service possible, there is a responsibility on the part of the customer. Tune in to Taylored 4 Success and join business trainer and coach, Cherise Taylor as she shares some helpful tips as to how each customer can help create a great customer service experience.