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'Empower America Hour' with Barbara Glanz!

  • Broadcast in Management
Phil R Taylor

Phil R Taylor


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What do Ken Blanchard, the Singapore Security Police, Mickey Mouse, and David Hasselhoff have in common?  They have all worked with Barbara Glanz! Barbara Glanz, CSP, works with organizations that want to improve morale, retention, and service and with people who want to rediscover the joy in their work and in their lives.  She is the author of eleven bestselling “how-to” books, including:

  • The Simple Truths of Appreciation;
  • 180 Ways to Spread Contagious Enthusiasm;
  • The Simple Truths of Service—Inspired by Johnny the Bagger™,  with Ken Blanchard;
  • CARE Packages for your Customers – An Idea a Week for Customer Service;
  • Handle with CARE—Motivating and Retaining Employees; and
  • CARE Packages for the Workplace—Dozens of Little Things You Can Do to Regenerate Spirit at Work.

She is known as “the business speaker who speaks to your heart as well as to your head,” and she is the first speaker on record to speak in all 50 states and on all seven continents!  Her clients include Southwest Airlines, Honda, Publix Super Markets, General Mills, Verizon, Kaiser Permanente, the State of Michigan, the US Dept. of Energy, Nordstrom, Recognition Professionals International, AT&T, Chick-fil-A, the Christian Management Association, Bank of America, IBM, Delta, the GAP, ServiceMaster, KFC, Blue Cross Blue Shield, and Hilton Hotels.

For more information , please visit: http://www.barbaraglanz.com/