Our Terms of Use and Privacy Policy have changed. We think you'll like them better this way.

Featuring Louise Burns, Lead Tele-Health Coordinator for the Northport Veterans Administration

  • Broadcast in Family
Empowering Family Caregivers

Empowering Family Caregivers


Follow This Show

If you liked this show, you should follow Empowering Family Caregivers.
On Tuesday, March 8th at 2pm EST, Susan Baida, Co-Founder of eCareDiary will interview Louise Burns, the Lead Tele-Health Coordinator at the Northport VA Medical Center. Ms. Burns is in charge of the Tele-Health Program, a care coordination process by which the Northport VA Center works with veterans in their home and in community clinics to increase access to services for veterans.

The goal of Tele-Health is to provide the right care to patients at the right time and at the right place. There are three forms Tele-Health takes. The first, delivering care to the home; second, delivering it to community-based clinics; and finally, a third process by which images of patient’s retinas are taken and transmitted to a location where they can be read by an expert. The home Tele-Health devices are able to work over cable and internet lines – they are simple, portable in-home messaging devices. Patients provide information over these devices about their conditions; for example, congestive heart failure, diabetes, chronic obstructive lung disease, depression and high blood pressure – and they can then receive patient education over the same device.

Tele-Health now has five vendors in use for the home program. Four of those are for the in-home messaging devices, and one is for a video phone in which they call the patient and see the patient on the screen. Each of the four messaging devices has specific features that allow Tele-Health to pick the right device to meet the patient’s needs. All of the devices provide a way of communicating with the VA and have on-going communication with the staff.

Susan Baida and John Mills invite their listeners to visit their website, http://www.eCareDiary.com/ - a central, no-cost portal for all things aging. Visit the blog, products page, legal docs, etc. at the eCareDiary website http://www.eCareDiary.com/