Nobody is Always Right Therefore the Customer is Not Always Right

So many people or "experts" shall we say talk about how the customer is always right. That's just a flat out lie. You know how we stand on this and if you don't well we invite you to listen to the show and challenge us to why you think the customer IS always right. We discuss recent articles we found online that people have written about customer service and how to deal with customers (that's quite amusing) and of course we always have the "stuck on stupid" segment for your enjoyment. We also have started a new segment titled "Dear Robert" where you can ask Robert any question you like about business, customers and even sports. As always pre-qualify your customers with BusinessBeware.Biz If you would rather watch the video version of this check out our radio show website.