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The Customer Service Show

  • Broadcast in Entrepreneur
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Jeff Packer

Jeff Packer

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What is customer service? Is the customer ALWAYS right? Are there some customers you're better doing business without? How do you ensure you’re providing great service to your clients? What kind of customer are you? Are you using the “golden rule” or the “platinum rule” in your company? PLUS + in our writer’s corner we are spotlighting two authors: Derek Johnson & Hannah McBean talk about their books.

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