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Episode 160 “No Service”
In this Elsie-less episode John deals with three steaks and a widow next door with dementia. Marc regales a tale of drinks with former co-host Ben riddled with customer service fiascoes. They cover restaurant tipping, sixteenth century social media and stumble through a game of “Finish My Sentence”.
Customer contact personnel are an important component in creating great customer experiences. Join us with today's guest Flavio Martins - VP of Customer Support at DigiCert, Inc.- as we discuss the necessity of hiring the right people to service your customers.
When we were drinking, we felt afraid and lonely. We craved isolation on the one hand, but on the other hand, we were terrified at how alone in the world we felt. Now, in sobriety, we have learned to let down our guard. Vulnerability and honesty make room for authentic connections with our family and friends, with other people in recovery, with our communities. Building a true network fills us with joy and a new sense of safety in the world. How do we make this good stuff last? How do we keep our fears and our egos from busting up our serenity, especially in a way that threatens our sobriety? The answer is simple: Service! Join us for this episode to find out why service to others is fertile soil where our recovery takes root.
The term volunteer isn't used as much in the fire service in the United States as of late. We will discuss this topic with Perry Davis, Department Chief at Oak Grove Volunteer Fire Department, which is a 100 percent volunteer fire station.
Join us as we get tips from him on how to spur citizens to volunteer to serve.
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