BGL 240609: Embracing Ratings And Reviews From Your Customers

Have you noticed how increasingly websites are including ratings and reviews from their clients and customers? And as a consumer, it is likely that you have been influenced by the ratings and reviews you might have come across online. Yet why is it that many of use are still concerned about opening up our website to accept reviews? Well this is what we cover in this weeks episode including the benefits to you of reviews on your website, even where they are not 5 star ratings and best practice tips for integrating online reviews into your customer management processes. Krishna De is in conversation with Conor O'Neill the Founder of LouderVoice.com, an Irish based company who works with organisations from SME's to large international organisations to enable reviews on their websites. The show blog is at http://www.bizgrowthnews.com and you can listen to other shows in the series at http://www.bizgrowthliveshow.com. And remember you will find and can connect to Krishna online at http://www.krishnaonfacebook.com, http://www.krishnaonflickr.com, http://www.krishnaonlinkedin.com, http://www.krishnaontwitter.com, http://www.krishnaonyoutube.com. If you enjoy the show, perhaps you'd also like to leave your feedback as a testimonial on iTunes - our guests would appreciate it.