How to Deal with Difficult People Without Losing Your Cool 8/29/2008

Host Name:	Professor Mary
Show Name:	How to Deal with Difficult People Without Losing Your Cool!!
Date / Length:	8/29/2008 11:30 AM UTC - 15 min
Description: h:28127 s:265401	Obnoxious co-workers, irritating family members, rude bosses, the list goes on- our worlds are filled with difficult people. We'll talk about how to manage conflicts with them so you keep the upper hand, maintain your composure, and come out smelling like a rose, even when they're slinging the mud (or worse) at you.

Tags:	difficult people conflict management communication psychology

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How to Deal with Difficult People Without Losing Your Cool!!