IQPC Podcast with Belinda Loizou, St George Bank

Welcome to the podcast for Customer Experience 2010: Driving targeted consumer strategy execution and evaluation. Joining us for this interview is Belina Loizou, Customer Service Manager, St George Bank. Her presentation at the conference and elements of this interview will be on: Ensuring Your Customer Strategy is Clearly and Identifiably Linked to your Brand Image. A collaborative look across industries is the only way to innovate and take your customer experience approach outside of the box. Discussing the biggest challenges and latest innovations including:• Building and Executing a Successful Customer Experience Management Strategy • Integrating Technology Successfully as Part of your CEM Approach • Measuring and Integrating Results into a Company Strategy – Making your CEM Department a Value Add to your Business. Join us LIVE, visit www.customerexperienceevent.com.au, or call Will, Nigel, or Kavery at IQPC on +61 2 9229 1000