Author, coach and book marketer, Lynn Serafinn, hosts author, psychotherapist and communications skills expert Rich Gallagher.
Rich Gallagher is a former corporate executive turned author, speaker, and practicing marriage and family therapist. He specializes in helping people communicate in their most difficult situations, using techniques from psychotherapy in their work, relationships, and personal lives. His books include What to Say to a Porcupine (Amacon/McGraw-Hill, 2008), a US #1 and worldwide top 10 customer service bestseller, and How to Tell Anyone Anything (Amacon/McGraw-Hill, 2009), a US top 10 career skills book. He speaks live to over 5000 people a year, and has been featured in CNN.com BusinessWeek, Dale Carnegie training, morning drive radio, and numerous other media outlets. People often look at their relationships with others in moral or emotional terms. "If only he would care more"..."she never listens"..."my boss is a jerk." Rich Gallagher looks at these relationships very differently- as a result of skills that most people do not know until they are taught them. In this show, Rich will discuss how simply changing the words you use will change everything about how much respect, intimacy, influence, and success you have in life.
Join Lynn and Rich for an informative discussion on how we can change lives and relationships for the better by changing the words we use