Leadership Matters #4 - Help Me Deal with "Those People" and Hurry!

It only takes one unsuccessful business relationship to cause incredible stress. Working with tough clients, customers, and coworkers is tough; losing money due to lack of know-how of how to deal with these "tough individuals" is even more frustrating... Join me as I interview Pamela Cournoyer as we explore How to Deal with the Difficult People around you... http://www.communicatewithclass.com - Pamela is a nationally and internationally known communication consultant, facilitator, speaker and coach. Pamela founded her company, Communicate with CLASS in 2004 and has since created a solid reputation in working with individuals and companies to improve their business communications training. Known as the “Queen of Conflict Resolution”, her highly effective facilitation in intervention and training has been utilized by businesses and organizations as diverse as the Oregon State Police, the Tamarack Wellness Center and the Department of Justice in the Republic of Kosovo, where she coached and trained ethnically diverse groups and helped them overcome racial, cultural and gender divides. Millions of businesses want better communication. Is yours one of them? Pamela is valued particularly in group settings where she has been called on to provide in-depth consulting and problem-solving for challenging situations. Her gifts in conducting effective organizational conflict interventions have provided measurable, lasting results. If your business is challenged with gossip, increased sick leave, key employees losing motivation or a sense of distrust or anxiety, it's way beyond time to act. Call Pamela today to get started on what could be the most effective management step you take this year! 800.336.8205 or 541.736.8450 http://www.communicatewithclass.com