Customer Centric Project Management

KPS is excited to host the #PMChat Pre-Game show from 11:30-11:45am (EST) each Friday.  This week, we are joined by Phil Peplow, Head of IT Service Delivery at Spire Healthcare. Phil has also held Senior or Director level positions at Land Rover, AT&T, ItNet, Azlan, UBS, Thomas Cook, and Travelex, leading global IT organizations with operations across EMEA, North America, Australia and India.

His speciality is creating IT organizations which are rated by their customers as Good, Very Good or Excellent, achieved through a simple methodology known as 'Exceed'. This programme transformed Spire's IT services, and many others.. 

 

Project Management Chat (#PMChat) is a weekly discussion hosted by Robert Kelly and Rob Prinzo, on Twitter, each Friday from 12-1pm (EST).  The topics will focus on Project Management & Leaderships techniques, best practices, and so on.  In addition to both Rob's being named to the Top 10 Up & Coming Project Managers on Twitter, their partnership offers nearly 30 years of diverse experience to the #PMChat participants.

 

Join us for the Pre-Game show...it will be the most valuable 15 minutes of your week!