Using Predictive Analytics for Caseload Segmentation

Interview with Dr. Steven J. Golightly

Director

Los Angeles County Child Support Services Department

Dr. Golightly currently serves as Director of the Los Angeles County Child Support Services Department, one of the largest locally-administered child support programs in the nation.  He was appointed to this position by the Los Angeles County Board of Supervisors on February 23, 2007.

In 1999, he accepted a position with the Los Angeles County Department of Public Social Services as Chief Deputy Director and then subsequently served as Acting Director of that agency until 2002 when he moved to then-newly created Los Angeles County Child Support Services Department.  Los Angeles County is the largest unit of local government in the nation with over 10 million citizens and a County government workforce in excess of 100,000.  As Director of Child Support, he currently oversees the day-to-day operations of the County’s Child Support agency with an annual budget of $172 million and a workforce of over 1500 individuals.

In 1996, Dr. Golightly was appointed as a career member of the Federal government's Senior Executive Service and served as Regional Administrator for the U.S. Department of Health and Human Services' Administration for Children and Families, based in Federal Region IV - the eight southeastern states.  

Dr. Golightly has an undergraduate degree in Business Management, a Masters Degree in Public Administration from California State University at Dominguez Hills and a Doctor of Philosophy degree in Public Policy and Administration from Walden University.