Fantastic Customer Service Using Empathic Listening Skills

Imagine doing this in your business? Wouldn't it be wild and great customer service and RESPECT. Yes, offering the customer respect is only 10% of communication skills. Let us make it 90%. Usually you hear "No Problem" from an employee.putting the focus on them.

Let us reverse that and show respect for the customer 90%. Here is how to do that. You will learn about empathic listening, listening that develops trust between 2 people. 

It is a question using values. I wwill demonstrate this during the radio show.