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MEANINGS NOT IN WORDS BUT PEOPLE. What is your leadership style. ARE YOU AS A LEADER A GOOD LISTENER? Look at speaker Ask questions Don’t interrupt Don’t change subject Emotion KEEP CURRENT OF UNDERCURRENT Responsive listening: when people feel that their leads no longer listens or responds, they will go somewhere else GREAT LEADERS ARE GREAT LISTENERS 4 H QUESTIONS TO BECOME A BETTER LISTENER HEART: WHAT IS THEIR HEART HOPE: WHAT IS THEIR HOPE HURT HOW CAN I HELP THEM