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What if everyone had a conversation toolkit that they could pull out in time of need? We’ve all found ourselves floundering with our words when lost in a conversation, or possibly suffer constantly from “a large foot in my mouth syndrome.” However, there is something we can do about that. We can learn that there are better ways to respond in a conversation that will lead to a positive experience. Find out what you might be needing in your personal conversation toolkit by tuning into this month’s tele-lunch and learn.