Mike Silverman: How Reliable Is Your Product?

Certified Reliability Engineer, reliability consultant, Founder and Managing Partner of Ops A La Carte, and author of How Reliable is Your Product? 50 Ways To Improve Product Reliability, Mike Silverman describes the importance of product reliability testing and analysis at all phases of the process. Mike Silverman shares ideas for incorporating the concept of reliability into product design,manufacturing, improvement, and ensuring customer satisfaction. Mike shares proven techniques and strategies to employ in every aspect of the the product development and manufacturing process. He offers ideas for improving testing, measurement, and for anticipating potential product failures.