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Vice President of Applied Learning for the Ken Blanchard Companies Vicki Halsey describes the importance and value of learning to peoples' lives. Vicki shares how important it is for teachers and coaches to focus on the how rather than the what of the course material. Content, regardless of quality, doesn't teach itself and Vicki Halsey emphasizes the importance for teachers, coaches and trainers to develop a learner-centered mindset. Vicki Halswy provides her six step ENGAGE model that democratizes and revolutionizes the teaching, coaching and training process.