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Virtual Coffee with Thomas Mangum & Bill Motsko

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Sometimes business doesn't go as planned. When crisis or scandal strikes, you need to know what to say when the heat is on and not at the cost of honesty & authenticity. GUEST: Bill Motsko of Issues Management Solutions (IMS), a Washington DC-based firm specializing in risk & crisis communications is our guest. http://www.solutionsbyims.com/

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