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Training Matters

Training Matters

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Training expert Honey Shelton and her guests share how to improve performance at your company! Valuable, real-world tips on how to elevate the quality of training and turn it into training that matters and sticks!

On-Demand Episodes

Is your bank or credit union prepared for changes in your marketplace? Are you adapting to the latest trends and demands? Are you even aware of them? If not, this episode will be your wake-up call. Don't let changes in your market... more

Trent Fleming is widely recognized as an expert in many areas of banking technology, operations, and strategy. Trent's is an expert on identifying the products and services needed for growing your community bank or credit union.... more

Vicki Kraai is Owner/Founder of VK Solutions, a community bank consulting company that provides guidance to community banks to grow their people and profitability. She tells Honey her story on how she went from being a bank teller,... more

Senior Training Consultant and Certified Bank Training Professional Janice Branch talks about how she became the raved about trainer she is today. Janice has learned that wanting to be a trainer and being one are two different... more

In episode 8 of Training Matters, Honey Shelton welcomes Kathy Box, Executive Vice President of Professional Development with the Texas Bankers Association in Austin, Texas. Kathy manages all educational activities at Texas Bankers... more

Listen to Honey Shelton and Debbie Crawford as they share their thoughts on fraud on the frontline and how to prevent it. Both Debbie and Honey have an extensive background in banking. They are in a unique position to discuss... more

Honey talks with InterAction Training's very own Zack Merril. Zack was responsible for managing a branch, determining and developing training needs, and finding the right people for the bank or credit union. His... more

In this month's Training Matters, Honey talks to Adelee Mirelez, Performance Improvement Consultant and Director of the Contact Center at Insperity. They discuss call center management and best practices. Adelee shares the secrets... more

Tune in to hear what webinar expert, Mark Bennett, has to say on the value and importance of webinars for your bank or credit union staff responsible for training. Find out great ways webinars can boost your knowledge and skills without the... more

In this month's episode, Honey talks to Cindy Rowan, President at Performance Management Solutions and expert in performance assessment. Honey and Cindy discuss why assessing training needs is important and how to perform one at... more

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